← Toppli

Support

Help, FAQs, and how to get in touch.

Email the developer

The fastest way to get help is email. We usually reply within 48 hours.

Frequently asked questions

How do I restore my Toppli Pro purchase?

Open Toppli, tap the gear icon in the corner, scroll to the Toppli Pro section, and tap Restore. As long as you're signed in to the same Apple ID that bought it, Pro will reactivate.

If restore fails, make sure you're signed in to the same Apple ID at iOS Settings → [Your Name] → Media & Purchases. Toppli Pro also supports Family Sharing.

How do I turn off ads?

Purchase Toppli Pro ($1.99 one-time) from the in-app Settings screen. This removes all ads permanently across every device signed in to your Apple ID.

How do I opt out of personalized ads?

iOS Settings → Privacy & SecurityTracking → Toppli → toggle off.

You'll still see ads (unless you have Pro), but they'll be contextual rather than personalized. The opt-out takes effect immediately.

How do I disable daily reminder notifications?

Two ways:

How do I change my display name?

Tap the gear icon in Toppli → Profile → tap the Display name field → type a new one. Your name appears on challenge links you send to friends. Leave it blank and you'll appear as "A friend."

Why isn't Game Center working?

Game Center is a Pro-tier feature in Toppli. After purchasing Pro, you'll see "View Leaderboard" in Settings.

If you have Pro but see "Not signed in to Game Center," open iOS Settings → Game Center and sign in with your Apple ID. Then relaunch Toppli.

I tapped a challenge link and nothing happened

Challenge links (toppli.app/c/...) open directly in the Toppli app if you have it installed. If you don't, you'll see this website instead — install Toppli from the App Store first, then re-tap the link.

If you have the app installed but the link still doesn't open it, your iOS may not have indexed Toppli's Universal Links yet. Long-press the link in iMessage and choose Open in Toppli, or wait a few minutes and retry.

The daily challenge gives me the same blocks every time. Is that a bug?

That's intentional. Every player worldwide gets the same block-direction sequence for a given day, so daily scores are meaningfully comparable. Your stack quality is still entirely your own.

You can play the daily challenge as many times as you want — the highest score of the day is what gets saved.

How do power-ups work?

When your score crosses one of 11 milestones in a single run (85, 150, 250, 400, 600, 850, 1150, 1500, 1900, 2350, 2850), the next block spawns visibly wider with a yellow glow. Dropping it restores your tower's width, letting the run continue longer.

Power-ups don't pause the game or change scoring — they just give you a second wind. Skilled play (perfect drops chaining together) keeps the tower wide on its own.

What is the "Watch Ad · Continue" button on game-over?

If your run ends and you're playing the free tier, you can tap that green button to watch a short rewarded video. When the ad finishes, your run continues with the tower at half its previous height — your score, perfect-drop progress, and power-up streak all stay intact.

Available once per run. To skip ads entirely (including this option), pick up Toppli Pro ($1.99 one-time) from Settings.

How do achievements work?

Toppli has 12 Game Center achievements — score milestones, perfect-drop streaks, power-up mastery, theme unlocks, daily-challenge devotion, and your first friend challenge. They unlock automatically as you play.

To see them, open Settings → Game Center on your iPhone (you need to be signed in to Game Center), then tap the Toppli row. Apple shows them across all your devices.

How does the daily streak work?

Open Toppli on consecutive calendar days and your streak grows by 1 each day. Miss a day and it resets to 1 on your next open.

Your current streak is shown in Settings → Profile with a 🔥 flame icon. Pair it with the daily reminder notification (Settings → Daily Reminder) to lock in a consistent habit.

How do I delete all my Toppli data?

Uninstall Toppli from your iOS device. Everything — high scores, themes, settings, daily challenge history — is stored locally and gets removed with the app.

Game Center scores are managed by Apple. To remove those, see Apple's Game Center privacy instructions.

I'm having a problem you haven't listed

Email hello@toppli.app with as much detail as you can — your iOS version (Settings → General → About → iOS Version), your device model, and a description of what happened. Screenshots help.

Privacy & legal

For details on what data Toppli collects (almost nothing) and how it's used, see our privacy policy.

About the developer

Toppli is built by Cloud Design Studio LLC, an independent app studio. Email hello@toppli.app for press, partnerships, or general questions.